No option to expedite. We are truly sorry we were not able to satisfy your automotive needs. Buying and maintaining a car are two different things. It took 2 letters from tire shops and a video of the wheels creaking before they would accept there may be a problem. Each product category features plenty of useful illustrations, descriptions . Positive reviews are most likely fake. No paperwork, warranty, care instructions, tires half-filled with air, a mess. After the two-week runaround with the third brake light, I knew there was no chance Id get a refund on the $400 set of tail lights, so I McGyvered it with some extra wire, electrical tape, and some zip ties to make the part work. Buy elsewhere and get free shipping and better customer service. This was THE worst online experience ever! Purchased $800 worth of wheels and accessories on August 12, 2021. The order wasnt delivered as promised. Each time, they told me to go F*** myself. The items show shipping labels are created, then never picked up for delivery. Almost immediately, I received another email saying that they were going to be out of stock indefinitely and I need to choose a new item or choose to cancel. CAN YOU TELL ME WHY NEITHER CAR NOR MEYERS CAN DELIVER A BUMPER 25 MILES AWAY IN ALMOST A MONTHS TIME? 1 Pros Of Buying Online. I paid 30 dollars!! Still cant tell me how long. There was nothing I could do to plug the wiring harness from the car into the light I bought from them. 30 days of FedEx and I still have no product, no refund and had to file a paypal complaint. Theyll send you the wrong product then tell you its your fault that you received it. Their complaint resolution game is an absolute farce. took OVER a month to get it back. Right. *THE WORST being told that a wheel was damaged and the stickers/decals were missing but were being corrected by communication to the manufacturer as CarID then knowingly shipped all these wheels to me without correcting these issues. Ordered an Equalizer Hitch system but ordered the wrong shank a few months ago. *Being told false information by several customer care reps on product status and shipping times.-, and manufacture communications. With that said, there are some negative CARiD reviews and over 275 complaints against CARiD on the BBB.org (Better Business Bureau). Original review: Jan. 31, 2022. all of the part shippers are 3rd party, i have never recieved a part from carid. my customer is pissed, i could have had it from other suppliers for Monday guaranteed. Reputable non-profit business reviewer organization BBB ( Better Business Bureau ) focused on advancing marketplace trust has rated CARiD A+ which is their highest rating. Dec. 22, 2022. F-. I have emailed 5 times, and, again, was assured my money was coming. Started explaining my issue and SHE ended chat. I purchased an item on July 16th, the next day I received a shipped notification. Lesson learned dont order from Carid online! I took pics of all items & sent to them for return. During the attempted installation it was found there was no way these would fit, despite their website & customer supports insistence they would fit. Its not worth it, just buy from the manufactures themselves as they have treated me so poorly it cant even been put into words!!! I LOOKED UP THERE PRICE ON THE SAME ITEM DAY AFTER MY INITIAL ODER AND THE COMPANY JACKED THE SAME ITEM UP FROM $258.85 TO $341.36 A $82.51 DIFFERENCE. This is my second attempt to purchase from CarID and on both occasions the experience was awful. My body shop refused to install it on my vehicle. Watch out or theyll scam you. Safe. Apparently theres nothing they can do. Thats less than the cost of 1 HID bulb. Doesnt stand behind damaged products that they sale. They coordinate poorly with the manufacturers they drop-ship from. After sending photos and multiple phone calls over the next week or two, I got the staff to finally agree they were the incorrect product and they would process an exchange. ***TIP*** for consumers: Press extension 82 when you call the 1800 number. Bad service. Why, because I was promised air UPS shipping but they used ground shipping. Do not order wheels from these guys Unfortunately, the labor to install the wrong first kit was $771. I did procrastinate so I am partially to blame. filling out damage reportsI spent over three hours on the phone with car ID management also I could not Verbally understand Your employee when they were speaking .They dont seem to really care about the customer only your money. Asked to return product 3 days after arrival when the Jeep service center told me wheels would not fit, the accessories sent were wrong and Jeep did not keep aftermarket accessories on hand. My experience matches all the plethora of 1 star reviews about CARiD.com: They ship shoddy parts then refuse a refund. I ordered tires and rims from Carid. I never saw money back. Does not have good if any customer service, its a crap shot. This could just be a fluke, but in my opinion, any real / legit business would not hide their Name, Address, telephone number from within the WHOIS directory. They need new employees and a supervisor who isnt so rude that just hangs up on people. Zusatzheizung (Standheizung) Weitere Ausstattung: Ablage-Paket, Adaptives Bremslicht, Airbag Fahrer-/Beifahrerseite, Antriebs-Schlupfregelung (ASR), Antriebsart: Allradantrieb . The wheels did not fit, would not clear my front brake calipers. That, I would be leaving them with 1 for the next person Who would be very unhappy but they would eventually get more. I have receipts from the mechanic showing it being installed, then failed and then replaced. CARiD Cayred dresses are the perfect choice for any woman looking for a stylish and unique dress option. I ordered rain deflectors for my bmw x5, and they wouldn't . #15 - CARiD. I assume it will be a long fight ahead, given the consumer reviews on this site and all the other consumer review sites that show even if you get the shipping labels and make the return, CARiD will deny the refund on the basis of something being wrong with the box or the parts or another technicality. On top of that I got a lousy amount for a refund and half of it was in store credit which I dont know if ill ever use because I dont want to support such a lazy business who doesnt value my time. I bought a car product from them and after my master mechanic (certified) tried to install it, it did not work. I then disputed the charge on my card. BetterPanther-92389. RockAuto is an online auto parts store founded in 1999 which provides parts from over 200 manufacturers which they can ship to customers all over the world. All the same, if I might offer an alternative, I've found carid.com to prove most reliable. Basically they lie and tell you anything just to make you think your order is on its way. Customer service is absolutely horrible and I was talking to someone who could barely speak English. What a headache to have them exchange for the correct one, I have to wait 2 to 3 business days for return authorization to return the seat covers. I made 4 calls, holding an hour each time. They ask me to take several pictures and i did and sent them in an email. I will gladly help. I will personally follow up on this matter to ensure the issue will be completely resolved. We share the same passion for vehicles as you do. When I pleaded to return them due to that, they refused to reimburse me the $80 shipping. -As of 5pm CT on Nov. 9, 2020: Im supposed to receive a call from a supervisor within 24 -48 business hours. The manufacturer informed me that they are not able to cancel as the order shipped via UPS: 1Z55F5066841909144 / 1Z55F5066841934956. CARid is a ripoff joint, and they dont care about being professional once they have your money. There are enough complaints that they need to be SUED. This blew my mind but still not the worst part they told me they would open an investigation and notify me in 2-3 business days of their findings and they would email me. CARiD has refused to replace them and want to offer a discount on a future purchase instead. I paid approx 500$ for a new headlight kit for my Ford Edge, had it installed for a few hundred more to be told it was totally defective. Not only did I get the tires cheaper at SimpleTire, $1884. As recent as today (Nov. 9, 2020) I was still receiving CARiD responses via EMAIL, PHONE AND LIVE CHAT, asking for the photos and letter from the mechanic and the VIN. If there is anything I can assist you with, please get back to me. Yes, according to the report on the "Better Business Bureau" and some online customer reviews, CARiD is undoubtedly a legit website. Shipping EXTREMELY unreliable, good luck. No, it is not ok! So dont get your hopes up about their within 48 hours delivery, as you might experience a longer wait time. You cant fit a round peg into a square hole. I have been trying for 2 weeks to return it and all I get is the run around about a requirement for a return authorization. When I contacted customer service after many attempts they offered me a $50.00 refund and a $25.00 credit on my next order that I never received. By Women Golds Uncategorized. I tried one more time and got Noelle. Then its a fight to get it returned..Nvere but from these cheap China sources. Surround-System Burmester. They know they are dragging this out. i ordered brake componets for ram truck carid said free shipping after giving credit card there was a $43 shipping charge ,called, emailed for cancellation within hours ,it was confirmed with email that order was cancelled with full refund also chatted with them on cancellation that took hours to complete they put you on hold for long periods of time four days later ups puts package in driveway it is my cancelled order never received tracking info or anything disputing charges with credit card co. ,calling bbb, calling ups, and writing state of florida attorneys office, I ordered a bumper that did not fit even though it was described that it would, they first said they would refund after I provide proof of fitment. It borders on illegal. My cart said 0 for shipping. They list items that will be delivered in 2 days that turn into 2 months. Costs me $700 in labor due their mistake. I would avoid buying anything from these guys unless you dont value your hard earned money! The salesperson told me it would take about 2 weeks to deliver. Is CARiD a reliable and safe website today? Best $ Off Code. Would recommend any Auto Parts Store, same prices, much better service. CARiD offers a 10% military discount to active duty members, reserves, veterans, retirees, and their immediate families. Everthing is gd until they make a mistake. BAD CUSTOMER SERVICE!!!!!! No word. They blamed the manufacturer completely and CoverKing states the seats were sewn as ordered by CARiD. Kept my money for two weeks. I waited a few months and told Carid to delete my account. However, it is worth reading the review below. I immediately contacted CARID and provided a photo. Then she said warehouse were supposed to be shipped all of the sudden closed and only her and not staff knowing about this! Businesses pay for ratings. Check if Carid.com is legit or scam. Overall, CARiD is a legit website that started in 2008 with over 11+ years of experience selling 2+ million accessories and auto parts for all types of vehicles. I asked about the status my other package and was told estimated shipping date now is December 13. Now I know I was ripped off by them. I dont recommend this place at all. Share. Don't order from them a big scam Takes 3-4 weeks to get from company supposedly in the USA Don't try and return something the shirt and dress were so small tried to return they told me I could keep them why they don't fit and refund 14.00 cost was 83.00 what' about my 70.00 best they could do was 24.00 60.00 lesson. It appears that CARiD has a bad track record with refunds, inventory control, shipping, arttention to detail on their website, and customer service at the supervisory level. BBB File Opened: 9/12/2010. I have copies of all e-mails, documentation images and invoices. None, found same product on e-bay 25 bucks cheaper. That was fine. 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