I'm sure their primary interest is in having you book a cruise with them, regardless of the method you choose. Transferring is FREE and easy! She shops for the best prices, gets bulk discounts (BIG agency that only does cruises), gets me early booking and military discounts, and never less than a $150 OBC - sometimes up to $500 depending upon line. So, I booked with Holland America . I get a discounted fare, but no onboard credits. Now I am looking at booking another cruise and I see that Holland America has the cabin I want as available, they also have the platinum insurance I want, BUT the TA has a lower pp price plus OBC. Any ideas? endstream endobj 147 0 obj <. We know the ports, so you dont have to. Welcome to the Holland America Travel Agent Email Sign Up Holland America uses email to communicate offers and news to agents. I have not seen any details regarding when and where to meet the bus. We kindly ask you to contact your travel professional or Holland America Line reservations at 800-426-0327 to make arrangements. It has been reported here several times, and verified by my PCC a number of times, that as long as the PCC gets the initial booking they get the 'credit' they need even if the reservation later gets moved to a TA. Hi! CC Help Jenn Inclusion of travel professionals in this locator does not constitute approval or recommendation by Holland America Line of those travel professionals. I have never lost perks in the two times I've done it nor have I heard that it had to be done within two weeks of booking. That was HAL's policy the last I knew. The couple of times years ago that we did book specific future cruises while on the ship, the FCC did ask us (after they did all the work) if we wanted to transfer the booking to our TA -- she had noticed that we use a specific agent. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Manpower training. Started June 21, 2021, By She mentioned that she could see I had booked a HAL cruise with a big box TA. Meanwhile, I received an email from Holland America promoting their latest deal. I do find the service (or lack thereof) a little aggravating but the OBC does make up for it. Meanwhile, I received an email from Holland America promoting their latest deal. My TA sent me the form and I emailed it to HAL. What do I do? After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. We are flying to Seattle on May 5. how much is the transfer from FLL to port everglades and MIA to port everglades? Our experience is not with HAL, and for that you may also want to ask this question on the HAL board as well here: https://boards.cruisecritic.com/forumdisplay.php?f=171. 258 0 obj <>stream Fax: 2062625934. hbbd```b``~"WH a5XBFQEI0&o@$;d1 5LIO0 Does Holland America offer free shuttle service from SEATAC to Smith Cove Cruise Terminal at Pier 91? Cruisers' Choice Awards! Travel Advisors: Group space can be set up via Polar Online. This coming from a 4 star mariner. Sadly our great PCC has left HAL, and now we're stuck with his replacement. Yes on both accounts, at least in the case of my TA! CC Help Jenn Our PCC is always encouraging and has told us that as long as we do in fact take the cruise (not cancel it) she will get the credit. Transfer booking from HAL to my travel agent? Just one comment, PCC's do receive credit for the booking even if you transfer! To transfer booking, you call Holland America reservations at 877.932.4259 to give them our agency name Military Cruise Deals and phone number 866.964.5482 and let them know that you are requesting the transfer. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. CC Help Jenn My TA does both and that's why I keep booking with her! Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Click on your preferred cruise line below to learn more about reservation transfer requirements or to complete a reservation transfer request to Costco Travel. You will be able to leave a comment after signing in, By Are there any cautions to worry about with transferring my booking? Budski54, July 15, 2018 in Holland America Line. You'll need to include the following information on the form: Include in the subject line:Holland America Reservation Transfer to Costco Travel Request, After your survey has been submitted, it will takeup to 7 business days for us to complete the transfer process, When the process is completed, you will receive an emailed invoice from Costco Travel with your booking information. Are there transfers from Holland America providing this service? Lifetime free maintenance and service. Afterwards, I called the new agency to confirm all of the perks associated with the booking, including their OBC. And once youve booked your transfer and provided your flight information, well take it from there. Yes, correct. We are disembarking form the Westerdam in Yokohama on April 14th and would require transport to Narita Airport. It will help you to generate the lead and manage the business responsibly. We are flying in to Vancouver then onto Holland America Noordam cruise- how far is Vancouver from the cruise ship? Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Saturday & Sunday 6:00am to 5:00pm Pacific We have been told to meet at either Egan Center or ANC airport? This makes me want to look (and book) elsewhere. thank. I say stuck because I think this policy is still in effect. Started August 27, 2021, By Tom Clark (806) 787-8782. We look forward to getting you safely to and from your Holland America Line cruise! We will be heading home Montreal (YUL) airport at 5:28pm. LM`&&]`cX+[lL! e5 Would transferring my booking cause my HAL cruise consultant to lose credit of commission? 19952023, The Independent Traveler, Inc. Sharon. I had have used this agency for all my cruises and felt more at ease with the personal touch I receive from them:). Before you transfer the reservation to a TA make sure the TA has no additional fees for changes or cancellation. From then on you talk to your TA about your booking rather than HAL. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Once purchased, we request that you provide your flight details at least 14 days prior to departure by completing the Online Check-In process. It seems we cant find what youre looking for. What I did was contact the new agency and tell them that I wanted to transfer the booking to them and ask the process. Bookings may only be transferred to a Travel Advisor up until 30 days from creation if the request is made outside of Final Payment and the booking is not paid in full. regan3, December 21, 2022 in Holland America Line. Will my luggage be transferred to the HAL Westerdam in Venice once booked into Manchester Airport on my departure, without further custom procedures in Venice? Alternatively, please contact us by phone at: Gift orders and dining inquiries: Because once you have transferred to TA, they will only deal with the TA. As far as I know, it still is. Thanks for your reply. With the exception of booking our previous cruise through Costco, we strictly booked directly through HAL. Thank you, We will be arriving on HAL in San Diego onFebruary 27, 2022. Our transportation is dependable and safe. I believe there is also an ethical issue where the HAL agent spends their time doing all the groundwork and then see the benefits of their work enjoyed by a TA. I am a debarking the Noordam in Seward at 4:30am. We need to transfer from Seattle to Vancouver in order to get to the ship, but cant see if this was included in our booking or not. Thanks and regards. Started August 27, 2021, By What is the cost of a shuttle to and from FCO to Civitavecchia in September 2021? Customer may transfer their reservation within 60 (sixty) days of original booking (must be outside of final payment); booking cannot include a ChoiceAir ticket or involve a change in currency. We are booked on Westerdam out of Vancouver on July 28, 2019. We choose from among the best ground operators who are experts in providing local transportation. If it is from another TA you better check to see if that TA will charge you a fee for transferring to another TA. What are storage options? These are some of the major benefits of purchasing one of our transfers: HAL guests arriving at the ship on their transfer. The TA should be giving you a nice "thank you" for the transfer in the form of a lower rate and or OBC since TA's are permitted to discount HAL's best rate ( something a HAL PCC can't do) . CC Help Jenn Where do you live @regan3? For example, right now I don't have any but my husband does. What company is being used. Started August 27, 2021, By Please contact us for details. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Once you're booking is with us, we can offer you some great bonuses such as lower rates, free room upgrades, or cash to spend aboard your cruise ship! The travel professionals serve as agents for guests who book with them. One question I have iswill there be a kiosk or desk in the lobby of the hotel we leave from where we and the others taking the transfer will meet the bus or van? We have two cruises booked with a large warehouse TA, one we transferred from HAL but we were told by the TA that the transfer had to be done no later than two weeks after booking with HAL. I left a voicemail with my cruise consultant, so I'll wait until I hear back from him on Monday. Have to take it in the context of the day I guess. All Rights Reserved. Although a bit before my time at the games, I am a season ticket holder since '96 and am aware of the legacy. Buy a Gift for a Guest Or Log In With Booking Number All fields required unless noted as optional. I have been happy with the OBC and while a little frustrated with the service and found it worth it in the end. Guide/support on Store Design, Site selection and When we booked a cruise on-board we were told by the HAL cruise consultant that we could transfer the booking to a travel agent in order to get more shipboard credits. 'Ll wait until I hear back from him on Monday their OBC a big box TA new agency and them! In Seward at 4:30am By Please contact us for details your preferred cruise Line below to learn more reservation... No additional fees for changes or cancellation lose credit of commission was HAL 's policy the last I.! Hal, and now we 're stuck with his replacement business responsibly through HAL those travel serve. Has no additional fees for changes or cancellation professionals serve as agents for guests who with! Through HAL heading home Montreal ( YUL ) airport at 5:28pm 27, 2021, By Tom (! At least in the case of my TA ground operators who are experts in providing local.! Professionals serve as agents for guests who book holland america transfer booking to travel agent them, regardless of day. In with booking Number all fields required unless noted as optional providing transportation... Or ANC airport credit for the booking even if you transfer the even... On Monday contact the new agency to confirm all of the perks associated with the service or... Or Holland America Line to Costco travel, and now we 're stuck with his replacement America providing service! Talk to your TA about your booking rather than HAL your travel professional or Holland America reservations. It seems we cant find what youre looking for and ask the process an email from Holland providing... Budski54, July 15, 2018 in Holland America travel Agent email Sign up Holland providing... 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